01
Content updates
Agreed changes to service text, images, prices and contact details.
All services
AURA DIGITAL FIJI / SERVICE 04
Website maintenance & security
Keep your website up to date and know who to call when something breaks. We agree on updates, checks and backups before work starts.
Scope, costs and responsibilities agreed before work begins.Website updates, security and backups
Your written proposal confirms exactly which items, revisions and support are included.
02
Software maintenance
Review relevant framework, package or plugin updates for your site.
03
Backup planning
Define what is backed up, the schedule, retention and recovery responsibilities.
04
Availability & speed
Agree website checks and investigate loading or accessibility problems.
05
Domain & HTTPS help
Support with DNS records, certificate issues and hosting configuration.
06
Clear support scope
Record the work covered, contact method and response arrangements in your plan.
How we build and protect it.
We explain the tools and safeguards that fit your project.
01 / DELIVERY
How we deliver it
- 01Your existing platform
- Review the actual code, CMS and hosting before recommending a maintenance plan.
- 02Update workflow
- Back up or stage changes where supported and check key functions after updates.
- 03Monitoring tools
- Choose availability and performance checks appropriate to your hosting and budget.
- 04Recovery approach
- Agree backup access and restoration steps rather than assuming a backup always works.
02 / PROTECTION
Security & reliability
- 01Patch known issues
- Apply relevant security fixes within the agreed maintenance scope.
- 02Review access
- Reduce unnecessary admin access and recommend supported account protections.
- 03Recoverable backups
- Specify retention and test restoration where included in the care plan.
- 04Clear incident limits
- Malware cleanup, emergency recovery and out-of-hours support require an agreed scope.
IN YOUR AGREED SCOPE
Know what you’re paying for.
- Initial platform review in the agreed plan
- A written maintenance scope
- Agreed update checks
- Work summary for completed tasks
- Defined support contact
Questions about website care.
Open the answer that matters to your decision.
Can you maintain a website built by someone else?
Often, yes. We first review the platform, ownership, source or CMS access, hosting and existing condition. We confirm any limitations before accepting the work.
Does a care plan guarantee no downtime?
No. Hosting outages, attacks and external services can still affect a site. The plan should define checks, backups and the response you are paying for.
Are redesigns included?
Routine content changes and a structural redesign are different scopes. We list your allowance and quote larger changes before starting.
From idea to handover.
A short, clear path with no mystery step.
- 01
Tell us the goal
Share the outcome, existing setup and timing. We clarify what is practical.
- 02
Approve the scope
Review deliverables, price, recurring costs and responsibilities in writing.
- 03
Review & launch
Check the agreed work, receive access and choose any ongoing support.
LET’S MAKE IT CLEAR
Start with a conversation.
Tell us what you need. We’ll explain the scope, the price and the practical next step.